I have a question about key dates...

You can find a list of key dates on the Important Dates pages on the La Trobe University website.
- Census date is the last day you can withdraw from a subject without having to pay for it. It's also the deadline to finalise your Commonwealth Support arrangements (if eligible). Check the census date webpage, or view your statement of account in StudentOnline to see the census dates for your subjects. When census dates fall on weekends or university holidays, the last working day before census is the deadline for telephone or on-campus advice.
- Enrolment and re-enrolment dates. If you miss the cut-off date for enrolling you may lose your place in the course.

La Trobe Students studying via OUA
For additional information please refer to the OUA website.

The census dates are available on the Course pages under key dates.  They are also published on the La Trobe University Calendar.

La Trobe Students studying via OUA
For additional information please refer to the OUA website.

  • How do I find out about important dates?
    You can find a list of key dates on the Important Dates pages on the La Trobe University website.
    - Census date is the last day you can withdraw from a subject without having to pay for it. It's also the deadline to finalise your Commonwealth Support arrangements (if eligible). Check the census date webpage, or view your statement of account in StudentOnline to see the census dates for your subjects. When census dates fall on weekends or university holidays, the last working day before census is the deadline for telephone or on-campus advice.
    - Enrolment and re-enrolment dates. If you miss the cut-off date for enrolling you may lose your place in the course.

    La Trobe Students studying via OUA
    For additional information please refer to the OUA website.
  • What are the census dates for my subjects?
    The census dates are available on the Course pages under key dates.  They are also published on the La Trobe University Calendar.

    La Trobe Students studying via OUA
    For additional information please refer to the OUA website.

I have a question about taking leave, deferring or withdrawing...

Leave of absence is only applicable for students studying an award course, as opposed to Open Access Subjects or Single Subjects which you can enrol in on a study period basis.

To apply, complete the Leave of Absence form and submit it to ASK La Trobe. Organise your leave of absence before census date, otherwise you may be liable for that semester's fees, and may receive withdraw/fail results for your subjects.

To submit the form online:
- Print the form and complete by hand
- Scan or take a clear digital photo of the form
- Go to Ask a question
- Fill in your student ID, name, La Trobe email address and mobile phone number
- Attach the scanned/photographed copy of the form, click Continue. Note: Attachments are limited to 5MB in size

You'll find more information about applying for a leave of absence in the Discover La Trobe guide which is available in the Learning Management System (LMS) after you have enrolled.

La Trobe University Students studying via OUA
Download the LOA form from the OUA website and follow the instructions for submitting the form.

For more information on withdrawing please consult the Discover La Trobe Module which is available in the Learning Management System.

 

You can change your enrolment without any penalties up until the relevant census date.

In most cases you can enrol or withdraw from subjects yourself in StudentOnLine. You may not be able to change your enrolment yourself if: 

- the subjects have requisites (conditions) that you haven't met
- your changes will lead you to overload your credit points
- the subject is not available or is full.
- it's after week two of the semester

If you are not able to withdraw or enrol into a certain subject in StudentOnLine please submit a Variation of Enrolment (VOE). You can access the online VOE form via StudentOnLine, under the enrolment tab.

If you want to enrol in a certain subject, but do not meet the prerequisites (or if it's after the second week of the semester), you need to contact the subject coordinator first and obtain approval before submitting your Variation of Enrolment. You can then upload this approval via the online form. If you do not get a subject coordinator's approval prior to submitting your online VOE form, there will be a delay in the processing of your VOE application.Changing the study period of a subject: If you want to change the study period of one of your subjects (e.g. from Online Study Period 1 to Online Study Period 2), you first need to withdraw from the subject, then re-enrol into it for your preferred study period.

International students are required to be enrolled on a full time basis at all times, except where approval has been granted by La Trobe International. If you are wanting to under enrol, please contact La Trobe International first and obtain approval before submitting your Variation of Enrolment.

Please note: It can take 48 hours for a subject to appear in LMS once enrolled on StudentOnline.

If you can't see your subjects in LMS at the start of semester you should:

- First, log into StudentOnline to confirm that you're correctly enrolled in the subjects.
- Wait 48 hours after enrolment for the LMS subjects to appear in the LMS.
- Contact Ask La Trobe for assistance if your LMS subjects haven't appeared 48 hours after enrolment. You'll find more information about applying for Advanced Standing in the Discover La Trobe guide which is available in the Learning Management System (LMS) after you have enrolled.

La Trobe University Students studying via OUA
To withdraw from a unit, visit the Withdrawing section of My Study Centre. Then tick the checkbox beside the unit(s) you would like to withdraw from and follow the prompts to confirm your withdrawal.

You will need to withdraw from the subject in StudentOnLine.  You can change your enrolment without any penalties up until the relevant census date.
For the subject you want to pick up you will need to submit a new Open Access subject form on the website.

La Trobe University Students studying via OUA
Contact OUA to discuss withdrawing and variation of enrolment processes and options.

To withdraw from your course you need to complete a Discontinuation of Enrolment form and submit to ASK La Trobe.   Please note that you need to withdraw before census date, otherwise you will still be liable for any fees incurred that semester, and may receive a withdraw/fail grade for those subjects. 

For more information please consult your Discover La Trobe Module here in the Learning Management System.

Before making your final decision you may wish speak with your College staff, ask a question, or speak with counselling or careers staff. If you are an international student, please contact International Student Services.  You may have other options available to you such as deferring or taking leave from your studies.

You are able to re-apply for a course you have withdrawn from, as long as you do not have exclusion sanctions.

Depending on when you withdraw from your course you may be able to claim a refund or remission of debt.

La Trobe University Students studying via OUA
Download the withdrawal form from the OUA website and submit via OUA.

 

If you withdraw from a subject before the subject census date you may apply to have any fees you have paid refunded to you.

Completed the Application for Refund form and email to fees@latrobe.edu.au.

The form is available on the Refunds page at the La Trobe University website.

La Trobe Students studying via OUA
Depending on the date OUA receives your withdrawal request you may incur a financial penalty.  For more information on refund of fees please refer to the OUA website.  

Remission of debt (La Trobe University)
If you are a domestic Commonwealth Supported HECS-HELP or FEE-HELP student, you may be eligible to apply for a remission of debt because of special circumstances if you:

- withdraw after the subject census date
- were unable to finish or withdraw from a course.

For more information or to download the Remission of Debt form from the La Trobe University website.

Special Circumstances (La Trobe University Students studying via OUA)
Special Circumstances is a program that takes into account serious events beyond your control that occurred after the Census date, affecting your ability to continue with your studies.

These can include any of the following:

- Medical reasons in which a medical condition became known or changed after the Census date and prevented you from completing your studies
- Involuntary change in employment conditions, such as an increase in your employment hours or responsibilities that were beyond your control, which meant you were unable to continue your studies
- Family or personal reasons, such as death or severe medical problems or unforeseen financial difficulties within your family, which made it unreasonable for you to continue your studies
- Other extenuating circumstances

There are two ways to apply for Special Circumstances:

- Withdraw from your unit(s) prior to the Census date or the last day to withdraw (see Key Dates for the Census date of your study term). If you were successful in withdrawing prior to the Census date, you will not be required to apply for Special Circumstances (as you would not have incurred a FEE-HELP debt). If your withdrawal takes place after the Census date, but before the last day to withdraw, you can then complete your Special Circumstances application below.
- If you are unable to withdraw from your unit(s) by the last date to withdraw (see Key Dates for the Census date of your study term), please wait for your final grade (usually Week 7 of the following study term). Once you've received the final grade for your unit(s), you can apply for Special Circumstances below.

For more information refer to the OUA website.

 

  • Can I take time off from my studies/apply for a leave of absence?
    Leave of absence is only applicable for students studying an award course, as opposed to Open Access Subjects or Single Subjects which you can enrol in on a study period basis.

    To apply, complete the Leave of Absence form and submit it to ASK La Trobe. Organise your leave of absence before census date, otherwise you may be liable for that semester's fees, and may receive withdraw/fail results for your subjects.

    To submit the form online:
    - Print the form and complete by hand
    - Scan or take a clear digital photo of the form
    - Go to Ask a question
    - Fill in your student ID, name, La Trobe email address and mobile phone number
    - Attach the scanned/photographed copy of the form, click Continue. Note: Attachments are limited to 5MB in size

    You'll find more information about applying for a leave of absence in the Discover La Trobe guide which is available in the Learning Management System (LMS) after you have enrolled.

    La Trobe University Students studying via OUA
    Download the LOA form from the OUA website and follow the instructions for submitting the form.

    For more information on withdrawing please consult the Discover La Trobe Module which is available in the Learning Management System.
     
  • How do I vary my enrolment or withdraw from a subject?
    You can change your enrolment without any penalties up until the relevant census date.

    In most cases you can enrol or withdraw from subjects yourself in StudentOnLine. You may not be able to change your enrolment yourself if: 

    - the subjects have requisites (conditions) that you haven't met
    - your changes will lead you to overload your credit points
    - the subject is not available or is full.
    - it's after week two of the semester

    If you are not able to withdraw or enrol into a certain subject in StudentOnLine please submit a Variation of Enrolment (VOE). You can access the online VOE form via StudentOnLine, under the enrolment tab.

    If you want to enrol in a certain subject, but do not meet the prerequisites (or if it's after the second week of the semester), you need to contact the subject coordinator first and obtain approval before submitting your Variation of Enrolment. You can then upload this approval via the online form. If you do not get a subject coordinator's approval prior to submitting your online VOE form, there will be a delay in the processing of your VOE application.Changing the study period of a subject: If you want to change the study period of one of your subjects (e.g. from Online Study Period 1 to Online Study Period 2), you first need to withdraw from the subject, then re-enrol into it for your preferred study period.

    International students are required to be enrolled on a full time basis at all times, except where approval has been granted by La Trobe International. If you are wanting to under enrol, please contact La Trobe International first and obtain approval before submitting your Variation of Enrolment.

    Please note: It can take 48 hours for a subject to appear in LMS once enrolled on StudentOnline.

    If you can't see your subjects in LMS at the start of semester you should:

    - First, log into StudentOnline to confirm that you're correctly enrolled in the subjects.
    - Wait 48 hours after enrolment for the LMS subjects to appear in the LMS.
    - Contact Ask La Trobe for assistance if your LMS subjects haven't appeared 48 hours after enrolment. You'll find more information about applying for Advanced Standing in the Discover La Trobe guide which is available in the Learning Management System (LMS) after you have enrolled.

    La Trobe University Students studying via OUA
    To withdraw from a unit, visit the Withdrawing section of My Study Centre. Then tick the checkbox beside the unit(s) you would like to withdraw from and follow the prompts to confirm your withdrawal.
  • How do I vary my enrolment for an Open Access subject?
    You will need to withdraw from the subject in StudentOnLine.  You can change your enrolment without any penalties up until the relevant census date.
    For the subject you want to pick up you will need to submit a new Open Access subject form on the website.

    La Trobe University Students studying via OUA
    Contact OUA to discuss withdrawing and variation of enrolment processes and options.
  • How do I withdraw from a course?
    To withdraw from your course you need to complete a Discontinuation of Enrolment form and submit to ASK La Trobe.   Please note that you need to withdraw before census date, otherwise you will still be liable for any fees incurred that semester, and may receive a withdraw/fail grade for those subjects. 

    For more information please consult your Discover La Trobe Module here in the Learning Management System.

    Before making your final decision you may wish speak with your College staff, ask a question, or speak with counselling or careers staff. If you are an international student, please contact International Student Services.  You may have other options available to you such as deferring or taking leave from your studies.

    You are able to re-apply for a course you have withdrawn from, as long as you do not have exclusion sanctions.

    Depending on when you withdraw from your course you may be able to claim a refund or remission of debt.

    La Trobe University Students studying via OUA
    Download the withdrawal form from the OUA website and submit via OUA.
     
  • How can I get a refund?
    If you withdraw from a subject before the subject census date you may apply to have any fees you have paid refunded to you.

    Completed the Application for Refund form and email to fees@latrobe.edu.au.

    The form is available on the Refunds page at the La Trobe University website.

    La Trobe Students studying via OUA
    Depending on the date OUA receives your withdrawal request you may incur a financial penalty.  For more information on refund of fees please refer to the OUA website.  
  • Under what circumstances can I withdraw and still get a refund?
    Remission of debt (La Trobe University)
    If you are a domestic Commonwealth Supported HECS-HELP or FEE-HELP student, you may be eligible to apply for a remission of debt because of special circumstances if you:

    - withdraw after the subject census date
    - were unable to finish or withdraw from a course.

    For more information or to download the Remission of Debt form from the La Trobe University website.

    Special Circumstances (La Trobe University Students studying via OUA)
    Special Circumstances is a program that takes into account serious events beyond your control that occurred after the Census date, affecting your ability to continue with your studies.

    These can include any of the following:

    - Medical reasons in which a medical condition became known or changed after the Census date and prevented you from completing your studies
    - Involuntary change in employment conditions, such as an increase in your employment hours or responsibilities that were beyond your control, which meant you were unable to continue your studies
    - Family or personal reasons, such as death or severe medical problems or unforeseen financial difficulties within your family, which made it unreasonable for you to continue your studies
    - Other extenuating circumstances

    There are two ways to apply for Special Circumstances:

    - Withdraw from your unit(s) prior to the Census date or the last day to withdraw (see Key Dates for the Census date of your study term). If you were successful in withdrawing prior to the Census date, you will not be required to apply for Special Circumstances (as you would not have incurred a FEE-HELP debt). If your withdrawal takes place after the Census date, but before the last day to withdraw, you can then complete your Special Circumstances application below.
    - If you are unable to withdraw from your unit(s) by the last date to withdraw (see Key Dates for the Census date of your study term), please wait for your final grade (usually Week 7 of the following study term). Once you've received the final grade for your unit(s), you can apply for Special Circumstances below.

    For more information refer to the OUA website.
     

I have a question about Credit and Advance Standing...

It may be possible for you to get credit, known at La Trobe as 'Advanced standing, for subjects completed and passed at other recognised tertiary institutions or a different course at La Trobe University. The subjects must be similar in content and standard to those offered at La Trobe University and relevant to your planned course of study.

Advanced standing is assessed once you have accepted your offer. To apply for credit submit an 'Application for Advanced Standing' form. The course coordinator will then assess the subject(s) you have completed on a case by case basis. If you receive Advanced Standing you must still study at least 120 Credit Points at La Trobe University in order for you to obtain a qualifying award.

You'll find more information about applying for Advanced Standing in the 'Discover La Trobe' guide which is available in the Learning Management System (LMS) after you have enrolled.

  • How do I get credit or advanced standing for my previous studies?
    It may be possible for you to get credit, known at La Trobe as 'Advanced standing, for subjects completed and passed at other recognised tertiary institutions or a different course at La Trobe University. The subjects must be similar in content and standard to those offered at La Trobe University and relevant to your planned course of study.

    Advanced standing is assessed once you have accepted your offer. To apply for credit submit an 'Application for Advanced Standing' form. The course coordinator will then assess the subject(s) you have completed on a case by case basis. If you receive Advanced Standing you must still study at least 120 Credit Points at La Trobe University in order for you to obtain a qualifying award.

    You'll find more information about applying for Advanced Standing in the 'Discover La Trobe' guide which is available in the Learning Management System (LMS) after you have enrolled.

I am a current La Trobe Online student, and ...

Answering your questions about studying with La Trobe Online and how is differs from face to face. You’ll also find information on how to enrol, assessments and results.

   1. Online Study Questions
   2. Enrolment, Assessment and Results

Answering your questions on key dates, credit for previous studies and managing your enrolment (variation, withdrawals, fees).

   1. Key dates
   2. Take leave, defer, vary or withdraw
   3. Credit/Advanced Standing

Answering your questions about accessing your learning materials, student email and University student systems.

   1. Student IT support

Answering your questions about student support services the University offers.

   1. General help and support
   2. Student Services
   3. Student Assistance
   4. Student Union Services

Still have questions?