I have a question about my application or offer...

La Trobe Online course specialists are able to help through a Zoom consult, phone, and email. Please contact us on 1300 LA TROBE (1300 528 762) if you are experiencing any difficulties.

Open Access Subjects
Select the 'Apply now' or 'Start your application' button on the Open Access Subject page.
Complete the Online enrolment form.
Once enrolled in an Open Access subject, you will receive an email from the online team to confirm your enrolment and assist you moving forward. If at any time you have any queries please don't hesitate to contact us using the web form (latrobe.online/contactus).

Undergraduate and Postgraduate Courses
It will take approximately 20 minutes to submit an application.  Before making your application review the 'Entry requirements' section on the course page to make sure you have all the information you'll need.   
Select the 'Apply now' or 'Start your application' button on the course page.
Complete the Registration light box and submit your details.  You will receive a confirmation email.
You can continue on with your application by clicking the apply now button on the page or by clicking on the application form link in the confirmation email.
For those courses delivered by our Partners you will be directed to their application form.
If you've applied or expressed interest in a La Trobe University Online course  a member of our Future students team or our Partner's team will be in touch to confirm your application and answer any questions you may have.

 

Please contact us via our Future Students website.  

La Trobe Online welcomes mature-age students! In fact, approximately one third of La Trobe's students fall into this category. There are a number of difference schemes under which mature age students may apply, please contact our Future Students team on 1300 LA TROBE (1300 528 762) and we will be happy to assist.

La Trobe's Tertiary Enabling Program
This is a free university preparation program tailored for people who have left school, or who may or may not have completed Year 12, or who would like to go to university and who want to develop the academic skills necessary for success at university level.
If you would like more information about the Enabling program, please contact our Future Students team on 1300 LA TROBE (1300 528 762) and we will be happy to assist

Open Access Subjects

You will be automatically enrolled into your Open Access subject. You will be sent a Welcome letter and email providing further information on your enrolment and how to access to La Trobe University student systems.


Undergraduate and Postgraduate Students

Your offer will be sent to you via email. To accept complete the steps below to accept your offer:
 Step 1: Activate your account
 Step 2: Confirm your details
 Step 3: Accept your offer
 Step 4: Choose your payment option and complete the Commonwealth Assistance Form.


For more information see the Accept Your Offer page on the La Trobe University website, which includes the accepting your offer video.

There are a number of reasons that there may be a delay in receiving an offer. In many situations additional information may need to be sought. This may also include requesting transcripts for another institution. If you have any concerns about your offer please contact our Future Students team on 1300 135 045

  • I'm having difficulty navigating the website and systems
    La Trobe Online course specialists are able to help through a Zoom consult, phone, and email. Please contact us on 1300 LA TROBE (1300 528 762) if you are experiencing any difficulties.
  • How do I apply for a course or open access subject through La Trobe Online?
    Open Access Subjects
    Select the 'Apply now' or 'Start your application' button on the Open Access Subject page.
    Complete the Online enrolment form.
    Once enrolled in an Open Access subject, you will receive an email from the online team to confirm your enrolment and assist you moving forward. If at any time you have any queries please don't hesitate to contact us using the web form (latrobe.online/contactus).

    Undergraduate and Postgraduate Courses
    It will take approximately 20 minutes to submit an application.  Before making your application review the 'Entry requirements' section on the course page to make sure you have all the information you'll need.   
    Select the 'Apply now' or 'Start your application' button on the course page.
    Complete the Registration light box and submit your details.  You will receive a confirmation email.
    You can continue on with your application by clicking the apply now button on the page or by clicking on the application form link in the confirmation email.
    For those courses delivered by our Partners you will be directed to their application form.
    If you've applied or expressed interest in a La Trobe University Online course  a member of our Future students team or our Partner's team will be in touch to confirm your application and answer any questions you may have.
     
  • I'm overseas, can I still enrol?
    Please contact us via our Future Students website.  
  • I'm a mature-aged student, will this matter?
    La Trobe Online welcomes mature-age students! In fact, approximately one third of La Trobe's students fall into this category. There are a number of difference schemes under which mature age students may apply, please contact our Future Students team on 1300 LA TROBE (1300 528 762) and we will be happy to assist.

    La Trobe's Tertiary Enabling Program
    This is a free university preparation program tailored for people who have left school, or who may or may not have completed Year 12, or who would like to go to university and who want to develop the academic skills necessary for success at university level.
    If you would like more information about the Enabling program, please contact our Future Students team on 1300 LA TROBE (1300 528 762) and we will be happy to assist
  • How do I accept my offer?
    Open Access Subjects

    You will be automatically enrolled into your Open Access subject. You will be sent a Welcome letter and email providing further information on your enrolment and how to access to La Trobe University student systems.


    Undergraduate and Postgraduate Students

    Your offer will be sent to you via email. To accept complete the steps below to accept your offer:
     Step 1: Activate your account
     Step 2: Confirm your details
     Step 3: Accept your offer
     Step 4: Choose your payment option and complete the Commonwealth Assistance Form.


    For more information see the Accept Your Offer page on the La Trobe University website, which includes the accepting your offer video.
  • Why is there a delay in receiving an offer?
    There are a number of reasons that there may be a delay in receiving an offer. In many situations additional information may need to be sought. This may also include requesting transcripts for another institution. If you have any concerns about your offer please contact our Future Students team on 1300 135 045

I have a question about Commonwealth Supported Places (CSP) or other financial support...

Commonwealth Supported Places (CSPs) are by the Australian Government. To be eligible for a CSP, you need to meet the criteria, including being an Australian citizen, a New Zealand citizen, or permanent visa holder.  Refer to the  Australian Government Study Assist website for more information.

In a CSP, your university fees are reduced, and you may be eligible to defer your student contribution (the remaining fees that you pay) to HECS-HELP. With HECS-HELP you do not have to make repayments until you are working and earning more than the repayment threshold.

Note that some places (especially in postgraduate coursework degrees) are only offered as full-fee. Full-fee places are not subsidised by the Australian Government, and can't be deferred to HECS. If eligible, you may be able to take out a FEE-HELP loan.

Up front payments- If you have a CSP you can still make up front payments to your student contribution or SSAF. Check your statement of account for payment options (including credit card, BPAY and bank transfer).

Deferring your fees

If eligible to defer your student contribution to HECS-HELP, complete an Electronic Commonwealth Assistance Form (eCAF) in StudentOnLine before census date.

La Trobe Students studying via OUA

If eligible to defer your student contribution to HECS-HELP, complete an Electronic Commonwealth Assistance Form (eCAF) on the OUA website before census date.


Open access subjects allow you to get a feel of what it's like to study a topic under a specific discipline area. They also provide you with an opportunity to assess your own ability to cope with a fast paced online delivery mechanism. This will help  you to get an understanding of online study and give you a real feel of what you would commit to if you were to undertake a course in fully online mode. You an also prepare to balance your lifestyle accordingly.

Note: Open Access subjects are not a direct pathway into the CSP course and completing it does not guarantee a CSP in to the course. Students wishing to apply for a course after successful completion of the open access subject will be assessed by course rules defined by La Trobe University. If eligible, the student can then use the successfully completed open access subject towards advanced standing credits, if applicable. 

 

Open Access subjects are non-award/non Commonwealth Support Places and aren't eligible for university loans or HECS-HELP.

If you have been offered a Commonwealth Supported Place (CSP) you must complete the HECS-HELP eCAF, even if you pay 'up front'.

All eCAFs are completed on StudentOnLine. Click on the eCAF tab and carefully read the instructions.

Do NOT complete an eCAF if you are:
- Enrolled in an Open Access subject
- An international student.

La Trobe University Students studying via OUA
Complete the eCAF form on the OUA website.

Yes, FEE-HELP is available to domestic students enrolled in a Commonwealth Support Place. For more information on FEE-Help please refer to the Australian Government  Study Assist website.

 

A number of scholarships are available to new and to current La Trobe students. However, eligibility and application instructions are dependent on your course of study, as well as the a number of other factors. Additionally, we offer an Alumni Advantage of 10% to graduated undergraduate students of La Trobe returning for postgraduate study. For more information on scholarships please contact ASK La Trobe on 1300 528 762.

  • Am I eligible for a CSP?
    Commonwealth Supported Places (CSPs) are by the Australian Government. To be eligible for a CSP, you need to meet the criteria, including being an Australian citizen, a New Zealand citizen, or permanent visa holder.  Refer to the  Australian Government Study Assist website for more information.

    In a CSP, your university fees are reduced, and you may be eligible to defer your student contribution (the remaining fees that you pay) to HECS-HELP. With HECS-HELP you do not have to make repayments until you are working and earning more than the repayment threshold.

    Note that some places (especially in postgraduate coursework degrees) are only offered as full-fee. Full-fee places are not subsidised by the Australian Government, and can't be deferred to HECS. If eligible, you may be able to take out a FEE-HELP loan.

    Up front payments- If you have a CSP you can still make up front payments to your student contribution or SSAF. Check your statement of account for payment options (including credit card, BPAY and bank transfer).

    Deferring your fees

    If eligible to defer your student contribution to HECS-HELP, complete an Electronic Commonwealth Assistance Form (eCAF) in StudentOnLine before census date.

    La Trobe Students studying via OUA

    If eligible to defer your student contribution to HECS-HELP, complete an Electronic Commonwealth Assistance Form (eCAF) on the OUA website before census date.


  • What is an Open Access Subject?
    Open access subjects allow you to get a feel of what it's like to study a topic under a specific discipline area. They also provide you with an opportunity to assess your own ability to cope with a fast paced online delivery mechanism. This will help  you to get an understanding of online study and give you a real feel of what you would commit to if you were to undertake a course in fully online mode. You an also prepare to balance your lifestyle accordingly.

    Note: Open Access subjects are not a direct pathway into the CSP course and completing it does not guarantee a CSP in to the course. Students wishing to apply for a course after successful completion of the open access subject will be assessed by course rules defined by La Trobe University. If eligible, the student can then use the successfully completed open access subject towards advanced standing credits, if applicable. 
     
  • Are Open Access subjects eligible for a Commonwealth Supported Place (CSP)?
    Open Access subjects are non-award/non Commonwealth Support Places and aren't eligible for university loans or HECS-HELP.
  • How do I apply for HECS-Help?
    If you have been offered a Commonwealth Supported Place (CSP) you must complete the HECS-HELP eCAF, even if you pay 'up front'.

    All eCAFs are completed on StudentOnLine. Click on the eCAF tab and carefully read the instructions.

    Do NOT complete an eCAF if you are:
    - Enrolled in an Open Access subject
    - An international student.

    La Trobe University Students studying via OUA
    Complete the eCAF form on the OUA website.
  • Can I get FEE-HELP?
    Yes, FEE-HELP is available to domestic students enrolled in a Commonwealth Support Place. For more information on FEE-Help please refer to the Australian Government  Study Assist website.
     
  • Are there any scholarships?
    A number of scholarships are available to new and to current La Trobe students. However, eligibility and application instructions are dependent on your course of study, as well as the a number of other factors. Additionally, we offer an Alumni Advantage of 10% to graduated undergraduate students of La Trobe returning for postgraduate study. For more information on scholarships please contact ASK La Trobe on 1300 528 762.

I want to be a La Trobe Online student, and ...

Answering your questions about studying with La Trobe Online and how is differs from face to face.

   1. Online Study Questions
   2. How will I study?

Answering your questions on key dates and credit for previous studies.

   1. Course and Subject Admin

Answering your questions about student support services the University offers.

   1. Getting help and assistance

Answering your questions about fees and the application and offer process.

   1. Apply and Offer
   2. Commonwealth Support Places and Fees

Still have questions?